Girona Softwareentwicklung GmbH, based in Berlin-Zehlendorf, is a specialized provider of digital solutions for the public sector. The company develops innovative software products for cities, municipalities, counties, and public authorities – with a strong focus on modern, efficient, and citizen-friendly administrative processes.
One of Girona's flagship products is Konsentas – a web-based platform for intelligent appointment management and visitor control. The software supports both online appointment booking and internal administrative workflows, offering a wide range of features for visitor flow management, scheduling, resource management, and integration with existing government systems.
Key features of Konsentas:
Modular architecture: Includes modules for online booking, internal staff handling, visitor flow control, call systems, room/resource reservations, and more.
Accessible and secure: Fully compliant with GDPR, barrier-free, multilingual, and technically aligned with German BSI (Federal Office for Information Security) standards.
Flexible integration: Interfaces with specialized government systems (e.g. service-bw, Prosoz, LaDiVa), payment services, Microsoft Exchange, and Outlook.
SaaS or On-Premise operation: Available via secure German data centers or for local deployment on the client’s infrastructure.
Expandable: Optional add-ons such as ticket machines, chat and alert modules, and QR-based access control.
Girona provides end-to-end support for Konsentas implementation – from technical integration and customized setup to training and ongoing support. Additional tools like training videos, an online user manual, and remote maintenance are also available.
Konsentas is a modular, web-based low-/no-code platform designed to digitally manage appointments, visitor flows, and administrative processes in public institutions. Fully responsive, accessible, and GDPR-compliant, the system is ideal for municipalities, counties, and public-sector entities seeking to modernize and simplify their citizen services.
Core Features & Modules
Online Appointment Booking
Enables citizens to independently book appointments by selecting services, locations, preferred time slots, and uploading required documents as needed.
Internal Appointment Scheduling (Customer Booking)
Allows staff (e.g. front desk, call centers) to quickly schedule appointments through an optimized interface with extended options and simplified workflows.
Clerk Interface (Back Office Module)
Provides staff with a comprehensive overview and tools to manage appointments, modify bookings, process cancellations, send reminders, and export statistics.
Visitor Management & Self-Service Terminals
Includes digital check-in via QR code or booking number, ticket printers, and real-time mobile status tracking for both scheduled visitors and walk-ins.
Queue Calling System
Customizable display screens for calling visitors with visual and acoustic signals, real-time updates, multi-language support, and privacy-compliant anonymity.
Resource Management
Manages booking of rooms, devices, time slots or facilities – with rule-based conflict prevention, support for multi-participant sessions, and automated tracking.
Event & Instruction Module
Organizes group sessions such as IfSG health instructions, trainings or public events – includes automated participant lists and digital documentation handling.
Notification & Communication Tools
Automated email and SMS notifications for confirmations, reminders, or cancellations. Includes dynamic text templates, ICS calendar attachments, and rescheduling links.
Technical Highlights
Web-based and fully responsive – works seamlessly on desktops, tablets, and smartphones
Low-/no-code configuration – customize workflows without programming knowledge
SaaS or on-premise deployment – flexible hosting options
Accessible and multilingual – compliant with EU accessibility regulations (WCAG, BITV)
GDPR-compliant – with anonymization, audit logs, and automated data deletion
API integrations – connect to third-party systems, payment providers, calendar tools, eID and more
Konsentas streamlines appointment scheduling, reduces wait times, relieves administrative staff, and improves the overall experience for citizens and institutions alike.
Girona Softwareentwicklung GmbH brings over 30 years of experience in developing IT solutions for public administration. With deep expertise in municipal structures and a consistently solution-oriented approach, Girona delivers modern software that digitizes, standardizes, and flexibly supports administrative processes.
The company’s core product, Konsentas, is a fully web-based, responsive low-/no-code platform that is now in use across Germany in cities, municipalities, and counties – including Stuttgart, the Rhein-Neckar District, Rostock, and many others. Thanks to its modular architecture, the platform can be easily customized to meet individual needs – without requiring programming knowledge. It is fully accessible and compliant with the GDPR.
Girona’s partnerships with major municipal IT providers such as AKDB (Anstalt für Kommunale Datenverarbeitung in Bayern) and Komm.ONE (Baden-Württemberg) reflect the high level of trust in Konsentas. Girona works closely with both partners and clients to ensure smooth implementation, integration, and ongoing development.
An experienced team of developers, project managers, and support staff guides public authorities through the entire lifecycle – from planning and setup to long-term operation. With a focus on continuous innovation, fast response times, and strong customer orientation, Girona has established itself as a trusted partner for digital government solutions.
Girona Softwareentwicklung & Vertriebsgesellschaft mbH
Machnower Str. 21
14165 Berlin
Fon: +4930 - 60 988 79 70
office@girona.de
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