PREVISEC | The platform for incident- and crisis management

PREVISEC digitizes your incident and crisis management, ensuring your company´s ability to speak and act any time resulting in resilience.

• Incident Management
• Crisis Management
• Alerting
• Analysis & Lessons Learned

PREVISEC - digital incident and crisis management

Overview of our most important features:

• Single Source of Truth: PREVISEC enables you to collect and structure incidents effortlessly across various channels such as the app, email or API. With the central platform, you never lose track of current incidents, avoid surprises and always stay in control.
• Notification and alerts: Critical situations require rapid response. With PREVISEC, you can set up alerts to initiate actions and ensure an effective response. Live updates enable seamless collaboration at every stage of the recovery.
• Seamless workflows and documentation: Smooth collaboration between different departments is essential. PREVISEC offers you the opportunity to manage tasks and information efficiently while solving incidents and crises. Centralized documentation and communication create transparency and let your teams be more effective.
• Digital ciris room: The digital crisis room is the heart of crisis management in PREVISEC. All important features (including alerting, situation picture, target formulation, methodical guideline, video call, whiteboard, tasks, protocol) are seamlessly included so your crisis teams can focus on decisions and results.
• Risk, performance and cost analysis: In order to make well-founded decisions, you need detailed insights. PREVISEC offers you comprehensive analyses which you can utilize to in-depth understand risks, performance and cost. This allows you to continuously improve your strategies and react reliably to changes.

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Security Dashboard

PREVISEC's Security Dashboard supports those responsible in a wide range of positions and areas in maintaining an optimal overview of current incidents and tasks. Live updates, along with quick actions, support your company's responsiveness and management capabilities. You also maintain a constant overview of particularly important processes, your own tasks, and self-defined areas.
To avoid chaos and maintain clarity, certain topics can be excluded from the Security Dashboard. This way, you can always easily find important elements and access them directly. Furthermore, each user only has access to the information they have access to while working on them.

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Incident Reporting

Incident reporting is the foundation for any organization's response to (potential) risk events. Without your company becoming aware of a corresponding incident in its environment, every alert chain, every incident management process, every emergency preparedness, and every crisis plan are in vain. You simply couldn't get it started!

Nothing is more dangerous than being unaware of an incident. Incident reporting gives you control

Organize incident reporting excellently

It is therefore particularly important for your company to maintain high-quality incident reporting and sourcing. Only then can you reliably respond to relevant events and potential risks in order to protect your company.

The goal of incident reporting is to compile data on all relevant events and make it available to stakeholders within the company. This enables them to perform their tasks in the context of the respective event as effectively as possible. Incident reporting involves the active reporting ("submission") of information by, for example, employees or service providers. However, it also includes collecting information from other relevant (usually technical) sources or service providers (tools). The first step is to identify which sources are relevant to your company and how you can obtain and use data from them accordingly. In addition to the technical implementation, incident reporting is also a matter of habit and culture. 

In your reporting process, you should ensure that information that forms the basis for an assessment and further responses or measures is complete, accurate, current, and relevant. By keeping reports and data records as short as possible, but as long as necessary, you make things as easy as possible for all participants in the process.
Furthermore, it is always desirable that information reaches your stakeholders promptly. Fundamental aspects, such as ensuring confidentiality through an appropriate authorization concept, are naturally also in the company's interest in the context of incidents.

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Incident Management

Incident management is the organizational concept with which a company responds to operationally or security-relevant events. The goal is to maintain the company's performance, minimize damage of any kind, and prevent the escalation of the incident. The understanding of incidents must be interdisciplinary.

Without incident management, a veritable crisis with serious consequences is inevitable.

Using Incident Management successfully

Incidents occur every day in companies. The majority of them are resolved by employees on a daily basis. The introduction of structured incident management should fundamentally change this – problem-solving skills and processes should not be haphazardly formalized. This only wastes time and can fuel discontent. However, it is of utmost importance for your company to be aware of all incidents as quickly as possible. Only then can you intervene and provide support when criticality is warranted to prevent escalating consequences.
With a digital incident management system, you can easily make your resolution processes and support available to all employees. For typical issues in IT, administration, production & logistics, as well as minor incidents, accidents, and damage, this is a targeted measure to reduce wasted time and money. Furthermore, good content in your incident management prevents errors and thus prevents escalation. By gathering data on the events, their causes, and the solutions, you can minimize the occurrence of incidents and the resulting costs. With digital incident management, you increase your performance and productivity.

Incidents herald crises

However, you must also prepare for incidents that are not so easy to resolve in the everyday context. For this purpose, responsible persons within the company must be quickly alerted to such incidents so that they can intervene to control and support the situation. There is no room for error here. Dedicated planning and the creation of response plans are essential for managing such incidents. These must be available and executable at all times. Only through a quick and accurate response can you reduce the risk of an incident escalating and prevent a crisis. If this fails, the consequences can quickly escalate to immeasurable proportions. A digital system for incident management is the ideal solution for implementing planning, response, and data-based optimization holistically with minimal effort within your company. This ensures your performance and minimizes the impact and risk posed by incidents.

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Alarm

Companies operate in an increasingly volatile market environment with constantly changing risks. External threats such as cybercrime, natural disasters, or regulatory risks, as well as social and media developments, make incident and crisis management an indispensable skill. The risk posed by unaddressed incidents cannot be overstated. But for your company to be able to react at all, your responsible stakeholders must be reliably informed. With the PREVISEC alerting app, you can ensure your responsiveness.

In critical events, speed and clarity are key.

Alarm app PREVISEC: Alarms + clear response

To mitigate the risk of escalation and the damage caused by incidents, every company must take appropriate measures and be able to control communication. To do this, relevant risks are identified and action plans are drawn up. However, it can also be urgent to resolve technical errors or other problems that, for example, paralyze production or help employees in danger.
For all of these situations, it is essential to have defined quick and clear processes that alert the relevant stakeholders. With an alerting app, you create event-related triggers that you store with customized communication. The application allows all relevant groups within the company to easily raise alarms and thus request assistance or initiate measures. In PREVISEC, you can even provide immediate support with content and response plans that are provided depending on the situation. You have defined clear requirements and processes for each event type. This ensures that everything runs smoothly, quickly, and reliably. The platform provides all the necessary functions for collaboration between people on an incident or in the crisis management team. This is the fastest and most reliable way to handle any situation!

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Incident management automation

Incident automation refers to the proactive integration of automated processes and scripts into a company's incident management approach. The goal is to optimize the detection, analysis, and management of security-relevant events across various business areas. Predefined action sequences minimize manual intervention and activity, increasing the efficiency, accuracy, and speed of incident response. This preventative measure aims to minimize downtime, simplify incident handling, and overall strengthen the security of the company's infrastructure. Incident automation can relieve employees of monotonous and tedious tasks, allowing them to use their time for more important tasks.

Incident automation is clever digitalization for your incident management. It brings productivity, speed, security, and simplification.

• Incident automation helps companies complete their situational awareness.

• Incident automation improves transparency and information flows.

• Incident management automation saves time, increases productivity, and relieves the burden on security teams.

• Offers high speed, high execution quality and standardization.

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Incident Analysis

Incident analysis within a company helps to derive measures to improve resilience, prevention, and security, and to assess risks and the impact of incidents. With known costs, the efficiency of individual measures can be evaluated, thus identifying the optimal point in the security strategy. With the help of a digital solution, this is quick, easy, and can be performed regularly. If the insights can be used to optimize incident response, further damage or costs can sometimes be sustainably prevented. This leads to continuous adaptation and strengthening of the company's security strategy, which has a positive impact on overall performance and long-term market success.

Incident analysis increases your ROI on security measures and activities. Data-driven companies perform better.

• The PREVISEC platform connects operational tasks with your data strategy.

• Convenient integrated analytics and full control over your data.

• Data standards and quality are ensured for comprehensive information on incidents.

• Generates robust ROI and measurable results in corporate security.

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PREVISEC – Experience that pays off in critical moments
For many years, PREVISEC has been helping companies identify incidents more quickly, document them securely, and manage them seamlessly – from the initial report to the final report. Our SaaS platform is developed in close collaboration with security, compliance, and operations managers from various industries and is continuously refined based on real-world use cases.

Proven across industries
Whether in finance and insurance, industry and manufacturing, trade and logistics, energy and utilities, municipal operations, or critical infrastructure organizations, PREVISEC combines best practices from hundreds of use cases in one solution – scalable from medium-sized businesses to large corporations.

What our customers rely on

• Fast commissioning and scaling: Standardized workflows, flexible role/rights models
• Regulatory compliance at a glance: Processes and artifacts based on DORA, NIS-2, KRITIS umbrella law, BSI 200-4, and CER requirements.
• End-to-end traceability: Audit-proof recording, escalation, communication, and final reports – including KPIs and audit trails.
• Seamless integration: Interfaces to ticketing, SIEM/SOC, HR, mail, measurement/sensor technology, and collaboration tools.
• Operational excellence: Uniform reporting channels, clear responsibilities, fewer media breaks – measurably shorter response and recovery times.

Our claim
PREVISEC combines technical stability with practical processes. We listen, test closely with users, and deliver updates that make real work easier—not just new buttons.

Next step
Experience PREVISEC in a short product tour or arrange a demo—we'll show you how incident and crisis management can become lean, secure, and audit-proof in your environment.

Book a appointment with Alexander Berger (CEO): Link

• E-Mail: sales@previsec.de
• Tel: +49 6151 6292 200
• Website: Link
• LinkedIn: Link