TIMIFY's smart scheduling solution for citizen services and public sector innovation

Germany Product Service IT solutions

Company Overview

TIMIFY is a leading SaaS provider for enterprise-grade appointment scheduling, queuing, and resource management. Trusted by public institutions and municipalities across Europe, TIMIFY digitizes how citizens access government services — from appointment scheduling for driving licenses to queue management for in-person visits.

TIMIFY helps governments simplify and modernize citizen services through powerful online tools that increase efficiency, reduce waiting times, and improve service accessibility — while ensuring full GDPR compliance and EU-based data hosting.

 


Offers

Scheduling for Citizen Services

Provide citizens with a seamless way to book appointments for administrative services such as address registration, ID or passport renewals, and permits — all via a user-friendly and customizable online interface.

  • 24/7 omni-channel booking for in-person and virtual services
  • Automated confirmations, reminders, rescheduling, and cancellations (email/SMS)
  • Configurable intake forms, document uploads, and optional online payments
  • Embedded booking widget for websites and communication channels
  • Post-appointment feedback collection (surveys, reporting)
  • Integration with internal workflows and API.

Scheduling for Embassies

Offer a superior experience for citizens living abroad. With 24/7 online self-scheduling, embassies can eliminate in-person queuing and reduce staff workload. Ideal for:

  • Visa applications
  • Passport renewals
  • Consular certifications (e.g. birth certificates)

TIMIFY enables automatic routing of appointments to the right staff and resources, increasing efficiency and satisfaction.

Queue Management for Municipalities

Revolutionize walk-in services by enabling citizens to join digital queues via smartphone.

  • Drop-in visitors scan a QR code or print a physical ticket
  • Citizens can leave the premises and track queue position in real time
  • Reduces in-office congestion and enhances safety for both staff and visitors

Online Citizen Meetings

Organize and manage community events, complaints hearings, or public training sessions with ease.

  • Bookings for groups or individuals
  • Support for one-off or recurring online/offline events
  • Automated communications, participant management, and calendar syncing
  • Multilingual booking interface and payment collection

Government Recruitment

Optimize your public sector hiring process:

  • Candidates self-schedule interviews (on-site or virtual)
  • Calendar sync with local time zones to avoid errors
  • Support for multi-location hiring events and internal assessments
  • Data privacy ensured via secure cloud storage and GDPR compliance

Data Security & GDPR Compliance

  • 100% GDPR-compliant
  • EU-based cloud hosting (with optional dedicated AWS instance or On-Premise setup)
  • Automated contact data deletion
  • ISO 27001 certification and HIPAA compliance process underway
  • Over 20 languages supported across booking flows and communications


Company Experience

TIMIFY is used by multiple municipalities, embassies, and government agencies to digitalize a wide range of public services. With flexible workflows, scalable infrastructure, and robust data protection, TIMIFY is helping transform public service delivery across Europe.

Clicke here for more information


Contact Information

Emanuel Simon
Sales & Partner Manager
Emanuel.simon@timify.com
https://www.timify.com/en/demo/



You May Also Like

Konsentas – Intelligent Online Appointment Scheduling and Visitor Management

Konsentas – Intelligent Online Appointment Scheduling and Visitor Management

Girona Softwareentwicklung und Vertriebsgesellschaft mbH

Girona Softwareentwicklung GmbH, based in Berlin-Zehlendorf, is a specialized provider of digital solutions for the public sector. The company develops innovative software products for cities, municipalities, counties, and public authorities – with a strong focus on modern, efficient, and citizen-friendly administrative processes. One of Girona's flagship products is Konsentas – a web-based platform for intelligent appointment management and visitor control. The software supports both online appointment booking and internal administrative workflows, offering a wide range of features for visitor flow management, scheduling, resource management, and integration with existing government systems. Key features of Konsentas: Modular architecture: Includes modules for online booking, internal staff handling, visitor flow control, call systems, room/resource reservations, and more. Accessible and secure: Fully compliant with GDPR, barrier-free, multilingual, and technically aligned with German BSI (Federal Office for Information Security) standards. Flexible integration: Interfaces with specialized government systems (e.g. service-bw, Prosoz, LaDiVa), payment services, Microsoft Exchange, and Outlook. SaaS or On-Premise operation: Available via secure German data centers or for local deployment on the client’s infrastructure. Expandable: Optional add-ons such as ticket machines, chat and alert modules, and QR-based access control. Girona provides end-to-end support for Konsentas implementation – from technical integration and customized setup to training and ongoing support. Additional tools like training videos, an online user manual, and remote maintenance are also available.

Germany IT solutions
Network for Disaster Situations with Modern Microwave Radio Links

Network for Disaster Situations with Modern Microwave Radio Links

LAN-COM-East Datennetze & Rechnerkommunikation GmbH

LAN-COM-East is a private, independent provider of microwave radio solutions. We establish microwave radio links for companies, municipalities, districts, and the federal government based on the latest transmission technology. From planning to installation and construction to operation, we handle all necessary measures from a single source, thereby ensuring reliable microwave radio connections with fixed-line quality and transmission rates of up to n* 10GBit/s.

Germany Energy IT solutions Mobility Health Waste Management Security